• It depends on where you are in the world. All our
  creations are made in France. If you order in France, for the
  In-stock purchases, bags will be delivered within six days from
  the actual collection of the payment.
• If you want to be delivered outside of France, then you will have to count
  a few more days. You will have all the tracking information for your
  package and can track its journey to your home.

• For France, orders are free from 200€ of purchase and shipped
  express by Colissimo with tracking, insurance included.
• For international orders, orders are shipped express with tracking,
  insurance included.

• Yes, Maison Marnage ships to most countries around the world, except
  North Korea, Iran, Iraq, Libya, Palestine, Syria, Turkmenistan
  and Yemen.

• We produce in very limited series, sometimes just a few pieces.
• If there is a creation on the site that you would like to order, but it
  is not in stock, you can send an email to contact@marnage.com.
  You can also enter your contact details on the product page. We
  We will contact you as soon as it is back in stock.
• If you would like to pre-order, please contact us on
  contact@marnage.com Leave us your phone number and we will give you all the details for making an appointment and manufacturing times.
  We are constantly looking for very high quality leathers.
• For made-to-order purchases, the average lead time is four to six weeks, including bag production, pick-up at the workshop, and shipping. Information on lead times will be provided in the event of an extension. If the additional time is not convenient for you, you can cancel your order and receive a full refund.

• Via our secure Stripe payment system, you can make your
  payment by Visa, Mastercard bank card.

• Purchases within the European Union are offered inclusive of all taxes.
  Included. The VAT applied is that of the invoicing country. The latter
  is indicated when validating your order.
• Purchases outside the European Union (including French overseas departments and territories) are
  offered tax-free, but customs charges may apply upon entry
  in the destination country. These fees vary depending on the country and the period.
  Please check with your local customs office.

• If you reside outside the European Union, your purchase is offered
  tax-free, but customs charges may apply upon entry into
  the destination country. These fees vary depending on the country and the period.
  Please check with your local customs office.

• Our customer service will be happy to answer your questions by email or via our contact form .
• Email: contact@marnage.com

• Once your order is placed, you will receive a confirmation email informing you that our processing team has received your order. Once your order has shipped, you will receive an email notification with your tracking information.

• Return the products to Maison Marnage using a carrier of your choice
  within fourteen days of your return request. The costs
  Shipping charges are not refundable in case of return.
• Make sure the product was not made to order, on sale, or on promotion when purchased. It must not be worn, altered, or damaged.
  Return whole, unused products in their original packaging.
• The refund will be made by Maison Marnage within
  thirty days after receipt of the product, subject to its perfect condition.

• The Métamorphose vest bag is available in one size in our online store,
  It is adjustable from size S to size L thanks to its adjustable tabs in front and
  back.
• Maison Marnage has carefully developed a size guide containing
  detailed measurements in centimeters of this model. Size guide HERE
• However, we offer to make your bag to measure in your exact size, with the color of leather and the jewelry of your choice available.
  in stock or on order from our suppliers. A detailed quote will be sent to you
  will be sent do not hesitate to contact us, contact@marnage.com
• To learn more about Custom-Made, click HERE .

• We produce in very limited series, sometimes just a few pieces.
• If there is a creation on the site that you would like to order, but it is not in stock, you can send an email to contact@marnage.com.
  You can also enter your contact details on the product page. We will contact you as soon as it is back in stock.
• If you would like to pre-order a model, please contact us at contact@marnage.com, leave us your phone number, and we will provide you with all the details and manufacturing deadlines. We are constantly looking for the finest quality leathers.

• Please send us an email at contact@marnage.com

• To maintain all your leather goods, you can use a special milk
  for leather to ensure your products stay moisturized and supple.
  We recommend Saphir Universal Cream.
• Start by testing on an inconspicuous area. Place a small amount of
  moisturizing milk on a clean cloth and apply it by gently rotating it on the
  leather so that the milk penetrates well.

• Wipe it as soon as possible with a soft, dry cloth. If it has been very
  wet, let it dry after wiping it then apply a little cream
  universal to feed it.
• Never place it near a heat source. This would harden the leather and
  would harm its longevity.

• Leather is a living material and it will acquire a patina, suppleness,
  some creases too because you will often use your product in the same way
  manner.
• If your belt that is always tied the same way has some creases, it
  just "iron" it with your fingers, stretching the leather slightly. This
  will reduce marks. It is important to note that any leather product
  changes a little naturally over time.

We are here to listen and will be happy to answer your questions HERE